Quantum Health
  • - Clinical Services
  • Columbus, OH, USA
  • Full Time

Job Title:  Personal Care Guide, Nurse Care Coordinator


Working Group: Clinical Operations


Reports to: POD Manager


Location: This position is located at our office in Columbus, OH

Hours: The shifts available are 9a-6p, 10a-7p, and 11a-8p 

Description: The Personal Care Guide Nurse is responsible for providing case management services for members of Quantum Health employer groups with catastrophic illnesses/ injuries, acute and chronic medical conditions. They also function as a clinical resource for other staff in the company such as Utilization Management, Patient Services, Client Services and Sales.


Roles and Tasks:


  • Promote the mission and core values of Quantum Health
  • Identify members for specific case management and/or chronic condition management activities by utilizing established screening criteria
  • Apply the nursing process when actively managing members
  • Coordinate all services in an effort to provide integrated health services for each member
  • Provide benefit and health information to each member so they are able to make informed health decisions
  • Serve as member and provider advocate by educating and guiding through the complicated healthcare system
  • Assure quality of care by adhering to therapeutic standards; measuring health outcomes against member care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
  • Document all activities specific to members, caregivers, providers, facilities and clients in appropriate database
  • Maintain a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, participating in team problem-solving methods
  • Assist members and clients with wellness activities, enhanced benefits, behavioral incentives
  • Maintain a working knowledge of all policies and procedures related to Clinical Operations
  • Maintain a working knowledge of employer health benefit plans and know where to access benefit information
  • Be a clinical resource for all Quantum Health work teams
  • Utilize well developed critical thinking and interpersonal skills to problem solve and make knowledgeable recommendations for needed actions


Skills and Qualifications:


  • Unrestricted, active license as a Registered Nurse in the state of Ohio
  • BSN or equivalent experience
  • Minimum of two years clinical experience with direct patient care required
  • Excellent critical thinking skills
  • Certification in Case Management preferred
  • Strong customer service skills
  • Possess excellent verbal and written communication skills
  • Possess excellent time management skills
  • Ability to make decisions that are timely and achieve results consistent with the business goals and organizational culture
  • Ability to think and work independently
  • Outstanding computer skills including Microsoft applications




Join our Quantum culture which rewards hard work while having fun!  Benefits include:

  • Earn up to 120 hours (15 days) of Paid Time off each year
  • Medical/dental/vision insurance including domestic partner benefits
  • 401(k); we match up to 4%
  • On-site amenities include fitness facility, pool table, serenity room
  • We offer a casual dress environment
  • Free beverages, snacks and ALWAYS fresh-popped popcorn

Want to join our award winning culture?  Apply today at http://www.quantum-health.com/Careers


This position has been closed and is no longer available.
Quantum Health


  • Follow Us On Social Media

  • Follow Our Jobs On Facebook Follow Our Jobs On Twitter